Privacy Policy

1. Data Controller

The data controller responsible for your personal information is:

2. Data We Collect

We may collect the following categories of personal data when you use our Website:

Information you provide directly

• Full name, email address, phone number, and company name (contact forms);
• CV, cover letter, and employment history (job applications);
• Serial number (SN) and passport number (job application status lookup);
• Any other information you choose to submit through our forms.

Information collected automatically

• IP address, browser type, device information, and operating system;
• Pages visited, time spent on pages, and referral URLs;
• Cookie and similar tracking technology data (see Section 6).

3. How We Use Your Data

We use your personal data for the following purposes:

• Responding to inquiries and providing customer support;
• Processing and managing job applications and recruitment;
• Allowing applicants to check the status of their job applications;
• Operating, maintaining, and improving the Website;
• Complying with legal obligations and protecting our legitimate business interests;
• Preventing fraud, unauthorized access, and misuse of our services.

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent — when you submit forms or agree to cookies;
• Contractual necessity — to process job applications and respond to commercial inquiries;
• Legitimate interests — to operate and secure our Website and business;
• Legal obligation — to comply with applicable Moldovan and international law.

5. Job Applications & Status Lookup

When you apply for a position or use our job inquiry tool, we process identifiers such as your serial number and passport number solely for recruitment and application tracking purposes.

Application data may include your photograph, personal details, and application status. This information is accessible only to authorized HR personnel and is not displayed publicly.

You should only query application status using your own credentials. Unauthorized access attempts may be logged and investigated.

6. Cookies & Analytics

Our Website uses cookies and similar technologies to enhance functionality, remember preferences, and analyze traffic. Cookies may be set by us or by third-party services integrated into the site (e.g., analytics or e-commerce plugins).

Types of cookies we may use include:

• Essential cookies — required for the Website to function properly;
• Functional cookies — remember your preferences and settings;
• Analytics cookies — help us understand how visitors use the Website.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of some Website features.

7. Data Sharing

We may share your personal data with:

• Authorized employees and contractors who need access to perform their duties;
• IT service providers, hosting providers, and website platform vendors;
• Government authorities when required by law or legal process;
• Professional advisors (legal, accounting) bound by confidentiality obligations.

All third parties are required to process your data securely and only for the purposes specified by us. We do not transfer data outside Moldova unless adequate safeguards are in place.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Job application records — up to 24 months after the recruitment process ends, unless a longer period is required by law;
• Contact inquiry records — up to 12 months unless an ongoing business relationship exists;
• Website log data — typically up to 12 months;
• Data required for legal compliance — as mandated by applicable regulations.

After the retention period, data is securely deleted or anonymized.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, secure hosting, and staff training.

However, no method of transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Your Rights

Under applicable data protection law, you may have the following rights:

• Access — request a copy of the personal data we hold about you;
• Rectification — request correction of inaccurate or incomplete data;
• Erasure — request deletion of your data in certain circumstances;
• Restriction — request limitation of processing in specific cases;
• Objection — object to processing based on legitimate interests;
• Withdraw consent — where processing is based on consent, withdraw it at any time.

To exercise your rights, contact us at office@tlahuiztli.com. We will respond within 30 days. You also have the right to lodge a complaint with the National Center for Personal Data Protection of the Republic of Moldova.

11. Children’s Privacy

Our Website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us and we will promptly delete such information.

12. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically. Significant changes may also be communicated via email or a notice on the Website where appropriate.

13. Contact Us

For privacy-related questions, data access requests, or complaints, please contact: